Twitter

Twitter is the hottest new trend in social networking. Businesses have already discovered the value of using web 2.0 applications like MySpace and YouTube for marketing, advertising and building relationships. Twitter is no different, and it’s possible to maximize the power of this social networking tool by outsourcing your tweets. For example, a virtual assistant in Davao City, Philippines can take responsibility for posting and managing tweets.  You can also hire a firm to design a custom Twitter background for you. This is a great way to put Twitter to work for your business in the following ways: (more…)

A growing number of American companies have turned to outsourcing as a means of streamlining their operations. From an outside perspective, it may seem like business process outsourcing to places like China, India and the Philippines is taking away valuable dollars from the US economy. When viewed from the inside perspective, however, offshoring certain business processes actually enhances the economy and creates a variety of meaningful employment opportunities onshore. (more…)

When you build business relationships across international borders, the importance of etiquette cannot be understated. Understanding the cultural facets and etiquette associated with another country is a key factor that will ultimately shape the success of any professional relationship.

Many American companies are partnering with businesses in the Philippines for outsourcing. The following truths about American and Filipino etiquette can make it easier for companies in Kansas City to do business in Davao City: (more…)

Outsourcing work to places like the Philippines and India has become a natural fact of life across all industries. As business process outsourcing grows more and more popular, there are certain mistakes that can be detrimental to an offshoring relationship. After all, it’s not always easy to build and maintain business relationships across international borders. Here are some of the most common mistakes that are made when it comes to offshoring and some practical tips to avoid making them: (more…)

Small and medium sized businesses are collapsing under the weight of the global financial crisis. Many SME’s are having to close their doors, while others tighten their belts and prepare for the continued stormy weather they expect to face for the next several years. Many have put on hold their plans for expansion, instead favoring the security of cash-flow and fearful of moving forward with untested plans. In the current “Cash is King” reality, it’s no longer acceptable to gamble capital reserves on future growth. Luckily, there is an alternative: Outsourcing non-vital business processes offshore. As the internet continues to connect people worlds away, small businesses are finding that the outsourcing industry no longer has the monstrous problems it had a decade ago and that it’s quite affordable. It now carries considerably less risk in that long-term entanglements and confusing contracts are a thing of the past. Small business owners are looking to offshore outsourcing in droves and those that have gone overseas successfully are finding it easy to compete. (more…)

Working in a call center can prove physically and emotionally draining at times. Keeping employees motivated can be difficult, especially when a company in the Philippines is fielding calls for an American counterpart on the other side of the world at odd hours of the night. The staff is charged with long hours and mundane work that can prove unfulfilling over time unless you take steps to lighten and brighten the mood in the call center.

An obvious incentive for employees might be to increase hourly wages; however, studies show that bigger paychecks don’t necessarily boost morale. In fact, there are creative ways for you to transform business process outsourcing in a call center into a more fun and exciting work environment. (more…)

Are you constantly running out of time and energy? Restructure your life with the services of a business or personal virtual assistant. In the same manner in which large companies outsource certain tasks to other companies, you can outsource some of your workload and responsibilities to a virtual assistant. (more…)

If you work in a business process outsourcing (BPO) industry, chances are that you have to adapt to the business hours of another country. This may leave you working night shifts in a call center more often than not. Working nights can be difficult for BPO employees, but there are ways to make it an enjoyable experience. Here are five tips for working nightshift in the BPO industry and leading a normal life: (more…)

When planning your visit to Davao City, there are two very important and exciting festivals you must take note of: the “Araw ng Dabaw” and the “Kadayawan Festival.”

Araw ng Dabaw is a the annual celebration of the foundation day of Davao City. It is celebrated every 16th of March. During this celebration, the entire city is abuzz with parties, events, and parades. The day kicks off with a colorful parade along the main streets of the city. The festivities also include the Mutya ng Dabaw pageant, a beauty pageant of the best and brightest women of Davao City.

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As you transition in-house responsibilities offshore, working with a business process outsourcing partner can initially be slightly challenging. One of the important tools that can strengthen your relationship and help you achieve positive outcomes is milestones. A milestone is a specific goal set for a specific day. They tell your outsourcing partner exactly what is expected and when. If developed and implemented effectively, milestones can make business process outsourcing efficient and easy. (more…)