News

3 Departments You Can Easily Outsource to the Philippines29 Sep

CSR on headsetAre you considering outsourcing as an option for your business?  Do you know what areas of your business are the easiest to outsource?

While it is possible to outsource just about any and every business process, some options are better than others for your first few outsourcing partnerships.  Certain business functions are easily transferrable to an outside party.  Here are three of the easiest departments to outsource:

Customer Service

The number one entity that businesses like to outsource is customer service.  This is typically performed in the call center format.  A BPO partner will take on the responsibility of fielding calls and providing excellent service to your customers over the phone. (more…)

News

Filipino Crab Mentality is Bad for Business25 Sep

Crab Mentality PhilippinesThere is a cultural phenomenon in the Philippines that is deeply embedded in the roots of the nation.  It’s called the “crab mentality”.  This term is derived from what live crabs might do when they are being cooked in a pot.  Naturally, the crabs want to escape the heat and ultimately death.  If they worked together, a few of the crabs could most certainly climb out of the pot.  However, the remaining crabs would face certain death.  As such, when one crab makes the attempt to climb out of the pot, the others pull him back down.  This is where the term “crab mentality” is derived.

Today, modern crab mentality involves putting others down in order to make yourself feel better.  It is prevalent in just about every environment, ranging from schools to sports teams and business offices to politics. (more…)

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Outsourcing to Davao City is Worth the Risk23 Sep

Risk ManagementYou’ve heard what people are saying about outsourcing work to Davao City, Philippines.  Some are saying that the safety in the city is not up to par.  Others claim that the infrastructure is not capable of supporting the demands of business process outsourcing.  Despite these claims, the benefits to outsourcing in Davao City significantly outweigh these little concerns.

A Penny Saved

No matter which way you look at Davao City, it is an affordable place to outsource work.  The costs of doing business in Davao City are incredible when compared to larger cities in the Philippines like Manila, as well as other popular outsourcing locations in larger (more…)

News

5 Easy Steps to Fire your Outsourcing Partner20 Sep

Firing your outsourcing partnerIt’s not easy to break ties with anyone in your life, be it a significant other, an employee or a business partner.  However, there are times when firing someone becomes absolutely necessary, and there is certainly a wrong and right strategy.

The oft-used process of making the announcement before closing time on payday is not the best way to fire your outsourcing partner.  Instead, there are a number of steps you can take to make a clean and cordial separation from your outsourcing partner: (more…)

News

Employee Focus on Outsourcing My Job for Less14 Sep

Time and MoneyThe Economics Glossary defines arbitrage opportunity as, “The opportunity to buy an asset at a low price then immediately selling it on a different market for a higher price.”  This is the kind of opportunity any competent business person is always seeking.  This guide will explain why there are a myriad of these arbitrage opportunities to be enjoyed by taking advantage of business process outsourcing to the Philippines. (more…)

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Cheap Tweets: Outsourcing My Social Marketing08 Sep

Twitter bird headThe value of social marketing in today’s business realm is undeniable.  However, how much time do you spend tweeting tweets on Twitter and updating your status on Facebook?  Tweets are overwhelmingly necessary, but can also be time consuming.  An attractive Facebook layout or a well designed twitter background with fresh and regular updates are also critical, but most professionals have precious time to spare managing their profiles and contacts.

What’s the solution?  Consider outsourcing your social marketing campaign offshore to the Philippines. (more…)

News

Should I Outsource to Manila, Cebu or Davao City?04 Sep

Question Mark RedOnce you decide to take advantage of the benefits of outsourcing a portion of your day-to-day operations, there will be another choice to be made.  While the Philippines is an obviously attractive option due to the high quality work performed, English fluency, and low cost, you must still decide between Manila, Cebu, and Davao City.

Manila: The Traditional Choice

Historically, a choice to outsource a portion of your business to the Philippines meant that work would be performed in the capital city of Manila.  Efforts by the country’s government have seen the emergence of other cities as viable outsource options as well. (more…)

News

5 Creative Ways to Truly Put Your Virtual Assistant to Work02 Sep

Task ChecklistVirtual assistants can be assets in the way of data entry, word processing, and e-mail responses, but what else can they do for you?   Unconventional thinking can yield an untapped source of convenience and stress relief in your life.  Here are five special ways you can ask your virtual assistant to make life easier for you:

  1. Get Rid Of Your Clutter. Why not ask your virtual assistant to sell items on your behalf online?  You will have to take some pictures and do a little shipping, but you can get rid of unneeded clutter – and the mind numbing tasks of listing items and finding credible buyers.
  2. Let Them Manage Your Online Dating Accounts. If you’re single, busy, and lonely, it can be a nasty chore weeding through the dozens of strangers who hound you on online dating sites.  Give your virtual assistant points of criteria regarding your ideal mate, and let her sort through dating sea to provide you with a list of the best fishes.  VirtualDatingAssistants.com provides to this niche directly. (more…)