There is a commonly held misconception that “middle managers” can cost companies both money and efficiency.  However, in the business process outsourcing industry, this statement couldn’t be any farther from the truth.

When it comes to business process outsourcing Philippines, these middle managers are essentially the glue that keeps the entire organization together.  Without them, fundamental processes would fall apart, and the company would be left afloat in very dangerous waters.  Here are several reasons why middle management is such an integral piece of Philippines business process outsourcing: (more…)

This post was written by our valued team member, Hannah Rae Villarba, from Davao City, Philippines. She’s one of our newer reps and we’re truly honored to have her. We’ve asked her to write about BPO as it relates to the Philippines and Davao, specifically.

Ask anyone what BPO means in Davao City, Philippines and no more than 30% will know what you’re talking about. For the most part, the closest to correct answers you’d get would be call center jobs, good English, and sleep-all-day-work-all-night jobs.

Well, these may all be true, but there is absolutely more to Business Process Outsourcing than just that. Technically, BPO is hiring a third-party company to do some business functions or “processes” for another company. The fundamental logic behind BPO is to reduce costs and focus on core work. A BPO Company can do several processes for different companies at the same time – and with the advances on Information Technology and the worldwide web it can be done quickly, even in different countries. (more…)

This post was written by a guest author to TryBPO.com to provide an alternative look to our readers and to offer the best outsourcing news and information in 2010. Jacob Cherian writes for SourcingLine, a leading source news and directories related to outsourcing.

Most of the outsourcing projects coming to India are likely to be low-end work, say news reports. IT outsourcing will depend largely on cost efficiency, just as it originally started out.

Gartner also said that it sees consolidation in the offing with IT giants in India spending more to get lucrative contracts. Many Indian outsourcing giants like Wipro, Infosys, and TCS, are already expanding to nearshore destinations to tap markets in Latin America, Eastern Europe and elsewhere. (more…)