Working cross-culturally raises unique hurdles. From language barriers to business etiquette, the potential for miscommunication abound. However, with a little background in history and cultural understanding, a cross-cultural relationship can reap many rewards. Enjoy a little Philippines 101 to learn more about the country’s unique people and culture.

Davao City: A Region with Rich Traditions

The people of the Philippines have a rich history that is full of tradition. Near Davao City, there are a number of different indigenous tribes that come from the surrounding areas. The people primarily come from the Obo aboriginal tribe. Davao City is also heavily influenced by Spanish culture, as a result of expeditions to the Philippines by Spaniards. Evidence of Spanish influence is found in the villages (also called barrios) and local fiestas. Japanese culture has also influenced the people of the Philippines and especially Davao City, as a result of immigrant plantation workers. Davao City was also occupied by the Japanese after a bombing in 1941.

Davao City is the one of the largest urban centers in the Philippines. The most prevalent industries in the city include agriculture, industrial and service. Because of its airport, seaport, bridges and other infrastructure, Davao City is accessible and navigable. A recent influx of expatriates and immigrants from places like Japan, Malaysia and the United States has generated a great deal of growth and revenue in Davao City. It has also encouraged the development of business process outsourcing relationships.

The Languages of the Philippines

There are three primary languages in the Philippines: Bisaya, Tagalog and English. In Davao City, many native people speak Tagalog. There are formal and informal ways to address others in Tagalog, and native speakers are understanding of non-native speakers who are unsure of the appropriate phrasing for the circumstances. Here are some of the most basic phrases in Tagalog that can be helpful:

• Greetings – To say “good morning” in Tagalog, use the phrase “magandang umaga.” It is also common for people in Davao City, Philippines to greet each other informally in English by simply saying “hi” or “hello.”
• Questions – Sometimes you might need to ask a simple question in Tagalog. These are some of the most common questions that one might need to ask:
  • How are you? – Kumusta ka?
  • What time is it? – Anong oras na?
  • What is your name? – Anong pangalan mo?

• Other Useful Phrases – It’s important to be polite when working cross-culturally. These are some other useful phrases that demonstrate respect.
  • Thank you. – Salamat.
  • You’re welcome. – Walang anuman.
  • I’m sorry. – Ipagpaumanhin po ninyo ang aking pagkakamali.

These are just a few highlights about the culture and language of Davao City, Philippines. This city, with its rich cultural traditions and unique history, is an ideal location for the development of business process outsourcing relationships and offshoring.

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