Comments on: How to Boost Call Center Morale – Without Breaking Your Budget

By: Call Center Managers: Don’t Stop The Small Stuff. | Call Center Cafe

Call Center Managers: Don’t Stop The Small Stuff. | Call Center Cafe — Thu, 29 Sep 2011 08:49:33 +0000

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By: Juan dela Cruz

Juan dela Cruz — Fri, 27 Nov 2009 23:50:39 +0000

excerpt from http://forums.gov.ph/thread.asp?rootID=76221&catID=9

Laborers welcome non-wage benefits proposed by DoLE

Commuters and workers welcomed yesterday the recommendation of Secretary Patricia A. Sto. Tomas of the Department of Labor and Employment (DoLE) to President Arroyo to give average earners non-wage benefits such as:

1. free transportation fare,
2. free rice supply,
3. and tax exemptions to help them cope with the increase in the prices of basic commodities, power, and services.

The commuters, under the umbrella of the National Council for Consumers Protection (NCCP), and the workers, affiliated with the Integrated Labor Organization of the Philippines (ILOP), said the non-wage benefits recommended by Sto. Tomas will surely mitigate the economic hardships being encountered by average wage earners and their families.

They said these nonwage benefits will be a good alternative to the actual wage increase which the regional wage and productivity boards cannot grant this year because a wage increase was already granted earlier in the year.

http://www.mb.com.ph/issues/2005/12/04/MAIN2005120450851.html

Coming from and ordinary family myself, I find it a very appealing news for the minimum-wage earners. Having a free rice supply is already a big help. It’d be a great lift of burden from a not so big budget that we have. Free transport fare is another big help. These three benefits will really lessen the expenses of minimum-wage earners. So, in effect, will expand their budget base. Perhaps it could increase their sons’ and daughters’ allowance.

By: john

john — Mon, 16 Nov 2009 20:14:57 +0000

Nice blog! Keep up the good work.

By: paul

paul — Thu, 12 Nov 2009 21:07:38 +0000

Hey! Nice job here! I’ll be dropping by from time to time

By: Melissa

Melissa — Tue, 20 Oct 2009 12:11:00 +0000

Motor pool can be an alternative(that’s not bad right-unlike free parking space-duh!). Done by Manila call centers during Typhoon season(Flood again!)

By: Jay

Jay — Mon, 31 Aug 2009 13:26:50 +0000

In that case, the Philippine call centers can award parking spots for jeepneys or buses.

By: Justin Cooke

Justin Cooke — Sat, 25 Jul 2009 04:31:31 +0000

James,

That’s completely true for call centers in the Philippines, of course. (Most of our team takes jeepneys) While we definitely mention the Philippines, this post is meant to show ways of increasing morale in a call center anywhere, not specifically in the Philippines.

Thanks for the comment!

By: James

James — Fri, 24 Jul 2009 14:26:15 +0000

Not sure how important a parking space is for call center employees in the Philippines. 98% (estimate) of call center agents take a jeepney or a buss to work.